Marketing

Marketing in Vietnam? What You Need to Know

As we explore the marketing landscape of key countries in Southeast Asia, we’ve outlined the main features of marketing in Vietnam. Whether you’re a business owner in Vietnam, an entrepreneur eyeing expansion, or a marketer gearing up for work in this country, we hope you find our overview insightful. Let’s go through some special features that characterise marketing in Vietnamese society

1. Cultural Sensitivity

Vietnam’s rich cultural heritage and traditions heavily influence consumer behaviour and preferences. Conducting marketing there requires cultural sensitivity and the ability to tailor messaging to local values, beliefs, and customs. Understanding concepts such as “saving face,” respect for authority, and collectivism is crucial for building trust with Vietnamese consumers.

Read more about Vietnamese consumer behaviour in our blog post.

2. Youthful Population

Vietnam boasts a young and dynamic population, with a significant proportion under the age of 30 (the median age in Vietnam is 32.8 years). This demographic presents opportunities for marketers targeting tech-savvy and socially engaged Vietnamese consumers who are receptive to innovative marketing approaches, particularly through digital channels and social media platforms.

population vietnam marketing

Structure of population in Vietnam by age, 2023.  Source: United Nations Population Fund

3. Rapid Urbanisation

Urbanisation is rapidly transforming Vietnam’s demographic landscape, with millions of people migrating from rural areas to cities in search of better opportunities. In 2023, the urban population in Vietnam was 40.4 % and is continually growing in 2024. Marketers need to adapt their strategies to cater to the needs and preferences of urban consumers, who often have higher purchasing power and different consumption patterns compared to their rural counterparts.

4. Digital Transformation

Vietnam is experiencing a digital revolution, driven by widespread internet penetration, smartphone adoption, and the rise of e-commerce platforms. Digital marketing channels, including social media, SEO, and online advertising, play a pivotal role in reaching Vietnamese consumers, particularly urban millennials and Gen Z.

Did you know? 

57 million Vietnamese shopped online in 2022.

Source: Hanoi Times, 2024.

5. Importance of Relationships

Building and nurturing relationships is fundamental to doing business in Vietnam. Personal connections and networks play a significant role in business dealings and decision-making. Marketers should prioritise relationship-building activities, such as networking events, partnerships with local influencers, and community engagement initiatives, to establish trust and credibility with Vietnamese stakeholders.

6. Competitive Landscape

Vietnam’s burgeoning economy has attracted a growing number of domestic and international companies across various industries. The Vietnamese economy was highlighted by foreign investment attraction in 2023 when the world witnessed global difficulties. Marketers face the challenge of competition for market share and consumer attention, which requires application of innovative strategies to differentiate their brands and offerings in a crowded marketplace.

Conclusion

Vietnam stands out as an appealing destination in the Southeast Asian region, thanks to its burgeoning economy, demographics, and stable environment. However, navigating the marketing landscape in Vietnam demands a keen understanding of its unique characteristics, including cultural nuances, communication styles, and market trends. With a youthful population, rapid urbanisation, and increasing digitisation, businesses need to leverage these distinctive features and craft customised marketing strategies to connect with Vietnamese consumers.

What's next for you?

Often at times, the most effective way to upskill your marketing team and improve your approach is to implement the right digital marketing tools and gain tech-savvy expert knowledge. Our team at “Lead Gen and CRM” is a group of seasoned marketing and sales professionals in the SEA market professional in designing lead generation campaigns and boosting marketing capabilities. Contact us now for the free consultation about digitalisation of your business in SEA and customised demonstration of our CRM and Marketing Automation tool.

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